We’ll gladly accept unworn, unwashed, or defective merchandise and sellable purchased on elormempire.com for return or exchange for a full refund within 30 days of purchase. Please allow 2 to 4 business days to process the return once it’s received. You will be notified via email once the refund has been issued!
We are not responsible for any lost returns. We recommend a shipping method with a proof of delivery or tracking number.
As a startup, we currently do not generate return labels for shipments, customers will be responsible for return shipments & cost.